Author Archives: Greg Harron, M.S.

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Location is King The housing market may still be barely crawling along, but a new battle for prime real estate is heating up in the aviation industry. I am not talking about traditional real estate properties, but rather the critical user display and control interface space (or real estate) available in the flight deck. In the real estate game, finding the right location for clients is perhaps the most critical element of being successful. “Location” is also an essential piece of successfully designing controls and information displays by finding the appropriate spot for the specific component. In aircraft flight deck design, there is a limited amount of primo real estate available and the top neighborhood for the elite clients is the PFOV district (the Primary Field of View). Only the most important clients are able to gain access to the exclusive PFOV district, the viewing area that provides the best … Continue reading

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Whether you are creating standard operating procedures for your high-powered business, developing instructions for use for a new medical device, or writing directions for your elderly neighbor on how to check e-mail, it is critical to design your instructions in a manner that gets the expected results. Here are a few key instructions…for writing instructions. Know where you are going Before getting into the step-by-step details be clear about the end objective for your instructions so that the person following the instructions is clear from the start about where they are heading. Include a clear heading, title, or lead-in objective statement to make sure the person following your instructions has the end in mind every step of the way. Talk the Talk It is critical to know your audience! Make sure to use language that is understandable to the user of your instructions – see the example provided in the … Continue reading

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